This article provides common causes of why you have high internet bandwidth usage.
Peer-to-peer file sharing applications may be the problem. These programs operate as file servers by default and many users are not aware that their hard drive offers files directly from their computer to other Internet users. In many instances, this can result in excessive bandwidth usage without the user's knowledge.
As noted in the internet FAQs, there is a possibility that other users may be accessing a customer's wireless network without the customer's knowledge. This can and will cause increased bandwidth usage. All Wi-Fi routers include a secure password-protected connection designed to block others from accessing the network. To secure a wireless network, customers are advised to refer to the documentation, website, or technical support of the manufacturer of the wireless router.
Of course it's always a possibility that a computer may be infected by a virus. Many viruses are created to send out mass emails from the infected computer and without the owners' knowledge. Installing antivirus software on computers and regularly scanning for possible infections may resolve this issue. BendBroadband offer antivirus software. Please visit our web portal at mybendbroadband.com to sign-up for antivirus software, additionally our Gold and Silver level Internet services include this software at no extra cost to the customer.
To keep track of your usage
Your usage data is available via the "Internet Usage" link under the “My Account” section on the left hand navigation of our web page, or directly via bendbroadband.com/usage. You must have a valid bendbroadband.com email address in order to login.
|BendBroadband Internet Usage
|View and Monitor your Internet Bandwidth Usage||
|High Speed Internet FAQs||
|What is this charge for usage?||
|1 star is the least
useful and 5 stars being most useful.
If you would like to provide additional comments click here.
click to rate