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Phone Hours:

Monday-Wednesday & Friday, 8am-9pm

Thursday, 9am-9pm

Saturday
9am-8pm
(6pm-8pm Tech Support Calls Only)

Sunday
8am-7pm
(Tech Support Calls Only)

Phone Number:
541-382-5551 		Take advantage of
BendBroadband's online customer support features.

You can find the
answers to most questions quickly using the information
and tools we provide
in our FAQs, Online Bill Pay area or here at our Online
Helpdesk portal.

If you still have
questions, fill out the
BendBroadband Support
Request form here 		Lobby Hours:

Monday-Friday
9am-5:30pm

Saturday
9am-3:30pm


Live chat by LivePerson
 Incoming Mailserver -
BendCable.com:
pop-server.bendcable.com

Outgoing Mailserver -
BendCable.com:
smtp-server.bendcable.com

Incoming Mailserver -
BendBroadband.com:
pop-server.bendbroadband.com

Outgoing Mailserver -
BendBroadband.com:
smtp-server.bendbroadband.com

Troubleshooting Tips
  • Reset your Modem:
    If you have a blinking 'Online/Cable Light' or no 'Online/Cable Light', try resetting or disconnecting the power on the modem, wait momentarily then release the reset button or plug the power back in. Wait until you have a solid 'Online/Cable Light' then restart your computer.
  • Reboot your Computer:
    Exit all programs and shutdown your computer, wait momentarily and then restart.
  • Check All Connections:
    Make sure coaxial cable is connected snugly to the back of your modem and to wall faceplate (don't overtighten), Check that the ethernet or USB cable is securely connected to both modem and back of computer, and finally check that the power cord is plugged into the modem and the wall outlet.
  • Check TV Reception:
    If you have a snowy signal, BendBroadband may be experiencing a plant issue that is effecting your cable modem's ability to get online.
  • Be Available to Troubleshoot:
    If you need assistance from our Helpdesk via telephone, remember to always call from home, and to have telephone access nearby to your computer as we will need you to perform and assist us with recommended trouble-shooting tasks.
BendBroadband - Formerly BendCable
  LOBBY HOURS: M-F 9a-5:30p | Sa 9a-3:30p   PHONE HOURS: M-W & F 8a-9p | Th 9a-9p | Sa 9a-8p | Su 8a-7p  

Administrative Office Phone: 541-388-5820